Make a clean start.

From the Pony app

1. Open Settings → Account while signed in.
2. Choose Delete account.
3. Sign in again if asked to confirm it's you, then confirm deletion.

This removes your active Pony cloud account and its associated preferences, bar ingredients, saved recipes and Passport progress. Linked Sign in with Apple authorization is revoked as part of account deletion.

Without the app

You can request deletion without reinstalling Pony or signing in to this website.

Email us with the subject Delete my Pony account and the account email or provider identifier you know. We may ask you to verify ownership before deleting data. Please do not send passwords, sign-in codes or payment-card details.

This opens your email app with a subject line. Your request is sent only when you send the email; clicking the link does not delete the account.

What is removed, and what may remain

Deletion removes your active Pony account and its associated collection and progress records. The app clears that account's local records on the device performing deletion. Other offline devices may retain cached information until the app reconnects or you clear its app data.

Records belonging to payment providers, security logs or information required for legal obligations may be retained under the relevant provider's policies or applicable law. Contact us if you need details or want to request deletion of previously collected analytics data.

Using Pony as a guest

Guest records have no Pony cloud account. Remove the app and its local data from your device to remove local guest records. Check any device backups separately. A guest purchase is managed independently by the relevant app store.